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Internet Travel Monitor - Marketing & Research May 7, 2008 2007 North American Airport Satisfaction Index Study for Large Airports COLLEGE STATION, TX – This study from J. D. Power and Associates explores passenger satisfaction at major North America airports on an annual basis. The North America Airport Satisfaction Study examines traveler satisfaction and the link to customer loyalty, as well as how each airport compares to the industry and its competitive set (segmented as small, medium or large airports, based on passenger volume).
Copyright 2008 J.D. Power and Associates. All rights
reserved. From http://www.jdpower.com.
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