August 12, 2020

Skyscanner Reassures Travelers With New Airline Cleanliness / Hygiene Ratings

• Skyscanner launches new directly sourced airline confidence rating / criteria
• First-of-its-kind initiative for a travel provider created to promote traveler confidence and peace of mind when searching and booking travel
• Safety criteria include airline cleaning measures, face mask rules, food service protocol and crew PPE policies

Skyscanner becomes the first global travel site to give travelers the option to search for and choose airlines based on directly sourced airline safety ratings, showing at-a-glance health and safety measures being taken by the provider as well as what is expected from travelers.

The ratings score airlines based on their health and safety policies in the wake of COVID-19. Travelers will be able to see individual airline scores for each of the following measures:

  • Face masks mandatory
  • Plane deep cleaned daily
  • Flight crew wearing PPE
  • Passenger sanitation packs provided
  • Changes to food service
Skyscanner launched the ratings based on in-depth customer insights relating to flight safety concerns in the wake of the COVID-19 pandemic.

A recent survey of over 2,200 indicated that 44% of travelers now prioritize superior hygiene and cleanliness levels when considering travel.

Jon Thorne, Traveler Expert for Skyscanner commented: "The airline ratings mean that travelers searching on Skyscanner can easily get a sense of what the flying and travel experience will be like when they are planning and booking on our site. Health and safety are obviously high on the priority list for those looking to get away and these ratings provide an extra layer of clarity and peace of mind for Skyscanner customers, as well as enabling airlines to explain their on-board procedures in a straightforward way."

The ratings are exclusively provided and verified by, and founder Geoffrey Thomas commented: "We applaud Skyscanner for its proactive approach to passenger confidence at this challenging time. The new COVID-19 ratings have already resulted in a number of airlines upgrading their safety measures to comply."

Skyscanner also recently added hotel cleanliness ratings and flexible policy filters.

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